Mail Order & Telephone Order

Whether you operate in a brick-and-click environment or a wholly mail order one, success in the eCommerce/CNP marketplace requires the ability to accept a broad range of payment types, including credit, debit and gift cards, as well as eChecks and alternative payments like PayPal and Google Checkout. It requires a comprehensive range of payment products and services that can be integrated to meet the unique needs of your business and your customers, with the flexibility to adapt to changing market conditions and the scalability to grow with your business.

With each transaction, digital commerce is transforming the marketplace. Every day, merchants encounter opportunities and competition on an increasingly global scale. Although your customers may be down the street or on the other side of the globe, the demand for fast, safe and flexible payment options is universal. We bring more experience in payment processing and one of the industry’s broadest portfolios of Card Not Present (CNP) products to help you optimize existing processes, grow into new payment channels, and better integrate payment across multiple channels.

We can help streamline your implementation, improve integration across channels, and optimize your payment processes to speed transactions, cut costs and improve your flow of funds. We can help minimize risk with industry-leading fraud prevention tools and address compliance with products that meet the highest Payment Card Industry (PCI) standards. We can grow with you too, with scalable systems and continued investment in new technologies that are advancing our CNP solutions to even higher levels of service, security and reliability.

MAIL ORDER-CARD NOT PRESENT BENEFITS

Chargeback Reduction Center
Should you accept this order? Is it real? Can I trust this anonymous person? Will this result in another loss? Our free fraud tools provide you more information than ever to determine whether to accept this credit card.

Dedicated Relationship Manager
While PUBLICLY traded banks and processors are reducing staff, Solupay has been adding relationship managers to ensure that every one of our clients has a dedicated individual to handle their UNIQUE processing needs. 

Your relationship manager will remain a constant and direct contact for you at Solupay, a person highly invested in the success of your business.     

Reporting Sent Anywhere You Request
Forget user ids and passwords. We can email virtually any report you like, in any format you request to you and even your accountants. Find out more about both our Online Reporting and eMail Reports.

Next Day Funding
Expedite cash flow on all Visa, MasterCard, Discover and American Express. Money can be funded in as little as the next business day.

Easy Reconciliation
One deposit is now available for all Visa, MasterCard, Discover and American Express deposits. To keep things simple, we take our fees out once a month NOT daily.

Disruption Free Conversion
Change is EASY and Painless with Solupay. Why? We plan ahead, test and do not leave until everything works flawlessly. In fact, we will provide you with a 3-month trial period enabling you to leave at anytime.

Interchange Management
Qualifying transactions on a transaction-by-transaction basis are critical to merchants that want to reduce the total cost of acceptance. That is why we never utilize tiered pricing models - otherwise known as the “Bucket System.” While you cannot control the types of cards you accept - Rewards, World, Corporate, Business, and Purchasing cards to name a few. We go to great lengths to ensure you are passing the appropriate data as required by Visa, MasterCard, Discover and American Express to ensure you do not fall to lower levels unnecessarily.